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By RegiderA33
#5000196
Sounds like a lot of conflicting information coming from him. He only made one pack which was raffled off, but now he’s almost done with another one?

Yep…definitely less willing to take a leap of faith with my $4000 than I was yesterday morning lol
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By mrmichaelt
#5000202
Correct me I'm wrong anyone, but to sum it up, it seems the positive ratings/shorter wait times come from those that live in the UK where he is located and if you live anywhere else... read the 18 pages.
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By Moonraker
#5000203
I guess another question to ask is, besides the less than handful on this thread that we know have received there's, how many on here total are still waiting?? The '84 pack still says 26 week lead time and the '89 pack now says 30 weeks... $3000+ is money I'd have beyond a hard time just sitting on limbo for 156+ months with no contact. But then be told new prospective buyers get responses almost immediately...
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By StarkMarkV
#5000208
Been 3 years as of last month (August) myself. The wait time is killing my enthusiasm.

I decided a few weeks back to just ask for a refund but have yet to get a reply let alone have my message be read.
By Astomp82
#5000211
I understand it’s a tough decision to make, but I think there’s enough of us here that have been told our packs are weeks or months from completion 1+ years ago, that still don’t have them. So I don’t know that I’d trust that. Plus the messages pasted above show what a pain those packs are to make, so he may not even be able to honestly tell you a timeframe.

Look at it this way, if you can afford to part with the money and potentially have nothing in return for 3+ years worst case scenario, then maybe you do it and roll the dice. Personally if I would have known in September 2021 that I’d be in October of 2024 with no pack and next to no communication about the status of it, I doubt I would have spent the $3700 that I paid and I’m sure others agree.

I’ve said before that I would wait twice this long with no complaints if the communication was better. Give me a status, a progress pic, mention what parts are backordered that you’re waiting on. Even knowing approximately how many packs are ahead of mine would help. But as it is, I paid over 3 years ago, have had zero communication since February 2023, and have had no responses to weekly messages on both Facebook and instagram since 9/3, so almost a month there too.
oidoglr, RCoid55, StarkMarkV liked this
By Astomp82
#5000223
Instagram story this morning from PP: moving the shop this week so ‘progress on all orders will be on hold’ during the move. :-|
By tobycj
#5000383
Just before anyone loses their shit and thinks they've been blocked on Facebook, David has had his Facebook hacked and subsequently deleted by whoever hacked it. This includes the Proton Props page. He'll be creating a new page soon I believe. His Instagram and email are ok.
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By RCoid55
#5000384
You would think that if his entire business page on Facebook (this being the only way I have ever actually been able to contact David as I have had not replies on Instagram or by email) had been taken down he would have been more concerned about posting about that on his Instagram and not the new ghostbusters doughnuts.

But that's just my opinion......
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By Dr.D
#5000386
I have no skin in this game as I have always been to weary to spend any $ with Proton Props but I have been following this thread and the shop for a while and it has to be said...every single post is some kind of excuse as to why work isn't getting done. You can tell this is a guy trying to stay ahead of people's complaints. No comments on his instagram page too, so I gotta say as an observer this all strikes me as a really really poorly run operation. No one should be out in the could for years on a $2000+ prop and have no way to reach the guy.

It's a bummer that so many people have had to deal with this and even on the sidelines it bothers me that people want to defend this person's actions. It takes no time to respond to an email or a DM.
By kernuyckdave
#5000388
RCoid55 wrote:You would think that if his entire business page on Facebook (this being the only way I have ever actually been able to contact David as I have had not replies on Instagram or by email) had been taken down he would have been more concerned about posting about that on his Instagram and not the new ghostbusters doughnuts.

But that's just my opinion......

Currently trying to contact meta to get the old page reinstated if possible, and also making a secondary as a back up plan so I could give people a direct new page to go straight to. So I didn’t want to cause too much fuss unnecessarily for a couple of days but equally wanted to show people I’m still here with some current ghostbusters fun stuff. Thanks for your valued input as ever though Russel. Id recommend the Krispy Kreme doughnuts, as it seems someone’s taken the jam out of yours.
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By tobycj
#5000389
RCoid55 wrote: October 9th, 2024, 10:12 am You would think that if his entire business page on Facebook (this being the only way I have ever actually been able to contact David as I have had not replies on Instagram or by email) had been taken down he would have been more concerned about posting about that on his Instagram and not the new ghostbusters doughnuts.

But that's just my opinion......
He did post about it on Instagram a couple of days ago. You may also note he mentions that he's currently in the middle of covid kicking his arse, so I think getting some donuts deliveroo'd as a pick me up isn't exactly the worst thing he could do.
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By RCoid55
#5000392
Can't see any posts on his Instagram Tony, last thing he posted about before his doughnut delivery today was the aluminum bumpers.

I mean lack of communication shouldn't be too much of a surprise at this point but the fact it was yourself posting in this fourm once again and not David speaks volumes.

I wish David a speedy recovery from covid of course but ye know it just always seems to be something doesn't it.
Dr.D, Predator Ranger liked this
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By Damian1227
#5000408
tobycj wrote: October 9th, 2024, 11:37 am
RCoid55 wrote: October 9th, 2024, 10:12 am You would think that if his entire business page on Facebook (this being the only way I have ever actually been able to contact David as I have had not replies on Instagram or by email) had been taken down he would have been more concerned about posting about that on his Instagram and not the new ghostbusters doughnuts.

But that's just my opinion......
He did post about it on Instagram a couple of days ago. You may also note he mentions that he's currently in the middle of covid kicking his arse, so I think getting some donuts deliveroo'd as a pick me up isn't exactly the worst thing he could do.
Sorry, but what was he doing when he didn't have covid for the last 5 years? Making up excuses or just flat out not communicating with his costumers.

I, like many have no stock in PP. But there have been many times that I've thought about throwing down $4000 on a Proton Props Pack. Over the last 4 years I've contacted PP twice through the website asking a few questions about items. Never got an answer. I look at all these people waiting 4 to 5 years for service to be completed with no contact and it frankly makes me sick. If you threw down upwards of $4000 on a used car and you didn't get to have it for 5 years and had no contact with the person selling it to you because they just didn't want to deal with the customer service, you'd be pissed too.

He still hasn't sent out the Pheobe pack that someone one over 2 years ago? gimme a break. Frozen empire constest pack which was finished hasn't been sent? F off. I really wanted to like Proton props. I honestly really did. But all I see is PP taking advantage of people. Then when someone on FB asks if Proton props is a good pack and someone says "They're alright" he jumps at the chance to say "Alright? that's it?" cuz he's a clearly a narcissist.

This guy is a conjob. Sorry but whoopty-doo he's completed a couple packs for people. Yes, building packs is hard, and takes time, and it takes money and you need to get parts from place that take an exceptionally long time to deliver. But don't pretend to run a business charging people small fortunes if you can't even hire someone to work customer service for you.

Anyone thinking of purchasing a Proton Props pack...Don't. Just build your own. It would take have the time for you to do it yourself that for PP to complete yours.
By stonecoldrmw
#5000851
As someone who works in supply chain and understands how small delays from one supplier can impact follow on shipments, I fully sympathise with Proton Props.

Imagine trying to build an exquisite prop replica and then being shit on because one of your key suppliers didn't supply parts which are critical to being able to despatch completed packs to people.

For the record, I am waiting on a pack from David and think he's been hung out to dry by some in the community, certainly those who don't even have 'skin in the game' so to speak.

Yes his Comms could be better to the masses, however, if he was spending time replying to everyone, no packs would get built. Simple.

Having seen multiple Proton Props packs in the flesh I will say this; they are hands down the very best pack out there in the wild today.

I look forward to getting mine.
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By Ebobhazard84
#5000908
I have nothing in this issue at all but I have been reading this for a while and am friends with people who have ordered. I understand the supply issues, in any prop community that happens. It can be so hard to find the right parts.

But one thing I have yet to see is David maybe pause sales on his site. If he doesn't have the necessary supplies to complete his already ordered packs, I don't think he should still be accepting new orders. Nothing stops him from putting up an "out of stock" message on his pack listings to save the comsumer from ordering something they wom't be getting for years to come. That isn't such a chore, now is it?
Damian1227 liked this
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By Damian1227
#5000925
stonecoldrmw wrote: October 23rd, 2024, 3:16 pm As someone who works in supply chain and understands how small delays from one supplier can impact follow on shipments, I fully sympathise with Proton Props.

Imagine trying to build an exquisite prop replica and then being shit on because one of your key suppliers didn't supply parts which are critical to being able to despatch completed packs to people.


For the record, I am waiting on a pack from David and think he's been hung out to dry by some in the community, certainly those who don't even have 'skin in the game' so to speak.

Yes his Comms could be better to the masses, however, if he was spending time replying to everyone, no packs would get built. Simple.

Having seen multiple Proton Props packs in the flesh I will say this; they are hands down the very best pack out there in the wild today.

I look forward to getting mine.
That is absolute understandable But No. This is not about supply. It has NEVER been about supply. I completely understand have to wait extremely long periods for places to send parts and pieces. I’ve had to wait months to half a year for items to come in for a build. I completely understand that builds take exponentially longer because of this. That is NOT the issue with Dave and Proton Props. The issue is that he DOESNT COMMUNICATE WITH HIS CUSTOMERS. He blows off people that have legitimate concerns or even general questions. I have to reiterate, this would not be as big of a concern if these purchases were not upwards of $4000. Proton Props is a “business”. You want to keep your customers. Be transparent.

stonecoldrmw wrote: October 23rd, 2024, 3:16 pm “Yes his Comms could be better to the masses, however, if he was spending time replying to everyone, no packs would get built. Simple.”
Then hire someone to do that for you. This is not a complicated situation.
By tobycj
#5000949
Damian1227 wrote: October 26th, 2024, 11:09 am Then hire someone to do that for you. This is not a complicated situation.
I don't think you realise how fine the margins are on this. There is no money to just hire someone to help with comms.

That said, going forward I will be helping David with comms (for free). I'm going to visit him in a few weeks, and we will be straightening out his order book, and aiming to update all customers with revised, realistic timescales for their orders.
Nighty80, StarkMarkV, NickoRay and 4 others liked this
By NickoRay
#5001035
tobycj wrote: October 27th, 2024, 11:18 am That said, going forward I will be helping David with comms (for free). I'm going to visit him in a few weeks, and we will be straightening out his order book, and aiming to update all customers with revised, realistic timescales for their orders.
Don’t forget photos, too, please
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By Caleb Federico-Dyer
#5001157
I ordered mine almost a year ago come December 2024, from what I understand and heard these are Karnivarous creations shells which are beautiful shells that he bought the rights to from karnivarous himself. I totally understand that these take a long time to make but from what I have read of people being on a 3 almost 4-year wait is unacceptable. I ordered mine and yet to hear from him. I am currently in the process of ordering a shell from PositronIL which is a beautiful shell as well. $499 is a lot that I spent but not compared to legit $1k that others spent and yet to receive there's. I hope whoever is waiting to keep their head up and I hope you guys will receive what you ordered, or I also hope you guys can get your money back.
By stonecoldrmw
#5001174
Damian1227 wrote: October 26th, 2024, 11:09 am
That is absolute understandable But No. This is not about supply. It has NEVER been about supply.
When a key component, a fundamental component is not available and the other side is not playing ball, providing updates to you as the manufacturer, then yes it absolutely is a supply problem.

I think David is being incredibly fair to the other parties involved here, certainly to his own and his brands detriment. If it were me, I would have called out the delays and suppliers involved. But it's not me and so I respect that.

I've already said his comms could be better, but I wouldn't say they are non-existent.

As TobyCJ said, he's going to be helping out soon, so hopefully a bunch more people will be clear on the status.

Regardless, I reiterate, the pack will be worth the wait.
tobycj liked this
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